Introduction & Applicability
This policy applies to all Zeed Buzz services. By using the platform, you are deemed to have agreed to this Privacy Policy.
Welcome to Zeed Buzz. We are committed to providing Bangladesh players with a safe, transparent, and superior gaming experience. This Privacy Policy explains what information we collect while you use the Zeed Buzz platform, how it is used, how long it is retained, and what steps we take to protect your privacy.
We believe the foundation of a successful gaming platform is the trust of its players — and that trust is built through honesty and transparency. That is why Zeed Buzz never uses your information in a hidden or ambiguous way; everything is set out clearly in this policy.
Our Core Privacy Commitments
The six core principles Zeed Buzz always follows to protect user data.
Encryption Protection
All your data is protected with 256-bit SSL encryption. No hacker or third party can access this information.
No Data Sales
Zeed Buzz never sells your personal information. Your data is never transferred to any advertiser or third party.
Your Control
You may request to view, correct, or delete your information at any time.
Minimal Data Collection
We only collect what is necessary — nothing more. Only what is needed is taken; the rest stays with you.
Stored for a Defined Period
Data is not kept indefinitely. Information that is no longer needed is securely deleted after a set period.
Regular Audits
Our data protection measures are regularly verified through independent audits.
What types of information do we collect?
Zeed Buzz collects different types of information for different purposes. Full details are provided in the table below:
| Data Type | Example | Reason for Collection |
|---|---|---|
| Identity Information | Name, date of birth, national ID number | Identity Verification & Age Confirmation |
| Contact Information | Mobile number, email address | Account Registration & Support |
| Financial Information | Payment methods, transaction history | Secure Transactions & Fraud Prevention |
| Device Information | IP address, browser type, operating system | Security Assurance & Experience Enhancement |
| Gaming Information | Game history, bet amounts, session duration | Responsible Gaming Monitoring |
| Cookie Information | Preferences, login sessions, visit patterns | Personalized Experience |
Zeed Buzz never stores your password, full bank account number, or card number. Such details are only exchanged with the relevant payment provider through encrypted channels.
Why is your information used?
Zeed Buzz uses your information only for specific and legitimate purposes — never for unnecessary or harmful ones.
- Account Management: To create, manage, and secure your account.
- Identity Verification (KYC): To meet legal obligations and prevent fraud.
- Payment Processing: To process deposits and withdrawals securely.
- Customer Support: To properly address your complaints or queries.
- Responsible Gaming: To identify unusual gaming patterns and provide assistance to the player.
- Platform Development: Using analytical data to continuously improve your overall experience.
- Legal Compliance: To meet applicable legal requirements and regulatory obligations.
Data Storage & Retention Period
Zeed Buzz does not retain your information indefinitely. A separate retention period is defined for each type of data:
-
Identity & KYC Information Retained for a minimum of 5 years after account closure, as required by legal obligations.
-
Financial Transaction Records Retained for a maximum of 7 years, then automatically deleted.
-
Gaming History Retained for active accounts. Deleted 3 years after account closure.
-
Support Conversations Retained for up to 2 years after the issue is resolved.
-
Analytical Data Anonymized and retained for up to 13 months, after which it is permanently deleted.
Cookie Policy — Enhancing Your Website Experience
Zeed Buzz uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help the website remember your preferences.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Login sessions, security, and core platform functionality | Until end of session | |
| Understanding user behavior and monitoring page performance | 13 Months | |
| Language preference, theme settings, personalized experience | 1 Year |
You can delete or disable cookies at any time through your browser settings. Please note, however, that disabling essential cookies may affect the proper functioning of certain Zeed Buzz features.
Security Measures — Steps We Take to Protect Your Data
Zeed Buzz employs world-class technology and practices to protect your information. Our security framework operates on multiple layers:
All data transmissions occur over encrypted channels and cannot be intercepted by outside parties.
Add an extra layer of verification at login — keep your account more secure.
Suspicious activity is automatically detected and immediate action is taken.
Data is stored in internationally certified secure data centers with regular backups.
If you notice any security threat or suspicious activity on your account, contact our support team immediately. We will resolve the issue as quickly as possible.
Your Data Rights
As a Zeed Buzz user, you have certain important rights over your own information:
Right to Access
You may request to view what information we hold about you at any time.
Right to Rectification
If any of your information is incorrect, please contact our support team to have it corrected.
Right to Erasure
You may request deletion of your data where there is no legal obligation requiring us to retain it.
Data Portability
You may request an export of your information in a readable format.
Processing Restrictions
The right to request that your data no longer be used for specific purposes.
Withdrawal of Consent
The right to withdraw any previously given consent at any time.
To exercise these rights, please contact Zeed Buzz customer support. We will respond to your request within a maximum of 30 business days.
Privacy of Children & Minors
Zeed Buzz does not collect information from anyone under the age of 18. If it is discovered that a minor has created an account, that account will be immediately closed and all associated data deleted.
If a parent believes their child has created an account on Zeed Buzz, please contact our support team immediately. We will resolve the situation promptly.
Privacy Policy Update Notification
Zeed Buzz reserves the right to update this Privacy Policy as needed. We will notify you before any significant changes take effect:
- SMS or app notification to your registered mobile number.
- A notification will be sent to your registered email address.
- Display of a special notice on the platform's main page.
- You will be notified at least 7 days before any changes take effect.
Continued use of Zeed Buzz after any changes indicates your acceptance of the updated policy. It is therefore important to read notifications promptly.
Privacy Contact
For any questions or complaints about our Privacy Policy, or to exercise your rights, please contact Zeed Buzz's dedicated privacy team:
We typically respond to all privacy-related requests within 2–5 business days. For urgent matters, please reach us via live chat.
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